Official WhatsApp Cloud API & Meta Verification
Meta Embedded Signup (60s)
Connect business phone numbers directly via Meta OAuth in under 60 seconds with instant WABA creation and token exchange.
Official Green Tick Verification
Assisted submission for Official Business Account (OBA) Green Tick badge to establish supreme brand credibility.
Quality Tier & Throughput Scaling
Real-time phone number health telemetry with automatic quality tier progression up to unlimited daily conversations.
WhatsApp Marketing, Broadcasts & 98% Open Rates
Meta-Approved Broadcast Templates
Dispatch rich media promotional broadcasts with dynamic variables, CTA buttons, quick replies, and personalized tokens.
Audience Segmentation & Drip Sequences
Target laser-focused subscriber segments by tags, purchase value, and lifecycle stages with scheduled drip triggers.
Granular Delivery & Click Analytics
Track real-time sent, delivered, read, and button click-through metrics with direct conversion attribution.
Conversational AI & No-Code Botflow Studio
Drag-and-Drop Visual Canvas
Build branching logic trees with interactive message nodes, input validators, REST webhooks, and AmwalPay actions.
Colloquial Gulf Arabic Understanding
Trained on regional Gulf Arabic dialects to comprehend customer colloquialisms and answer instantly from your company docs.
Smart Human Handover & Escalation
Seamlessly pauses automation and transfers high-intent or sensitive inquiries to available live staff with priority tagging.
Multi-Agent Shared CRM & Support Inbox
Round-Robin & Skill Routing
Auto-assign incoming chats to agents by department, availability, or workload with private team-only internal notes.
24h Session Window Countdown
Live countdown indicators showing customer service window status with automatic template selector fallback when expired.
Contact CRM Profiles & Canned Responses
Inspect total lifetime spend, past bookings, and custom properties alongside shortcut-driven canned snippets.
Native AmwalPay Card Checkout & WhatsApp Commerce
Hosted In-Chat Checkout (OMR)
Generate secure hosted checkout URLs in OMR supporting debit/credit cards with real-time webhook confirmation.
WooCommerce Sync & Cart Recovery
Two-way WooCommerce store inventory sync, interactive in-chat carts, and automated 30-min abandoned cart recovery sequences.
Automated PDF Tax Invoices
Generate and dispatch compliant PDF tax invoices and QR-coded boarding vouchers straight to the customer's chat.
Appointment Scheduling & Clinical Bed Management
24/7 Self-Service Booking
Live slot availability, specialist profile selection, automated Google Meet room generation, and ICS calendar invites.
30-Bed Chemotherapy Day Care Map
Specialized clinical bed scheduler for oncology day care units with nurse allocation and pre-treatment instructions.
Automated 24h Reminders
Scheduled WhatsApp reminders with instant confirm / reschedule quick reply buttons that slash no-shows by 80%.
Turnkey Vertical Modules (Tours, Dining & Agencies)
Tour & Safari Booking Engine
Live capacity tracking per departure slot, AmwalPay checkout, PDF QR vouchers, and automated weather / packing alerts.
Restaurant POS & QR Menus
Table-specific QR code scanning, dining reservations, takeaway ordering, and direct Kitchen Display System (KDS) dispatch.
Multi-Tenant Agency Architecture
Operate segregated client sub-workspaces with role-based access control, usage metering, and centralized supervision.
Enterprise Security, Central Bank & ISO 27001 Compliance
AES-256 Encryption & Data Isolation
End-to-end encryption for in-transit and at-rest payloads with row-level tenant security isolation.
Oman Banking Compliance
Full regulatory alignment with Central Bank of Oman payment processing frameworks via AmwalPay gateway.
99.9% Uptime SLA Infrastructure
High-availability redundant cluster engineered to sustain high-volume enterprise broadcast spikes with zero downtime.