WhatsApp CRM & Shared Team Inbox in Oman
Transform WhatsApp into your company's sales and support CRM. Route incoming leads, assign conversations, and collaborate with internal notes.
One Number for Your Entire Organization
Stop letting customer chats get trapped on individual sales reps' personal smartphones. Fizmoh unifies your customer relationships in a secure, audited team workspace that keeps your client data safe and your team aligned.
Built for High-Growth Businesses in Oman & the GCC
Multi-Agent Conversation Assignment
Assign chats manually or automatically based on agent availability, skillset, or department.
Private Internal Notes & Mentions
Collaborate with colleagues behind the scenes without the customer seeing your internal discussions.
Contact Profiles & Custom Tags
Tag leads by VIP status, lead stage, or purchased product. View full conversation histories in one click.
Response Time & SLA Analytics
Track average first-reply times, resolution rates, and agent productivity across your support organization.
Customer List Protection
Client contact numbers and chat records belong to your business—preventing data loss when staff depart.
Canned Quick Replies
Arm your team with pre-written, approved answers to common questions for consistent service quality.
Measurable Impact from Day 1
Streamlined queues and pre-saved answers resolve customer inquiries in record time.
Managers can audit every customer touchpoint and conversation status from one dashboard.
Centralized workspace ensures every inquiry is accounted for and followed up.
Frequently Asked Questions
Start Transforming Your WhatsApp Operations
Connect your business phone number and start chatting in less than 15 minutes.