Industry · Ecommerce & Online Stores
Recover the carts your email never reaches
Abandoned-checkout recovery, automated shipping updates and an in-chat catalogue that stays in sync with WooCommerce — on the channel your customers actually open.
Two-way WooCommerce sync · automatic tracking updates · OMR card checkout
What goes wrong today
Cart-recovery emails go unopened
The customer was distracted at checkout, and an email an hour later competes with fifty others they will never read.
"Where is my order?" tickets pile up
Every order with no proactive update becomes a support conversation you could have avoided.
Staff retype WhatsApp orders into the store
An order taken in chat is keyed into the store by hand, and a typo there is a wrong shipment and a refund.
What you can do with it
Abandoned checkout → a nudge in the chat
An unfinished checkout triggers a WhatsApp message with a link straight back to the exact cart, and it stops once the order is paid.
Shipping status, pushed automatically
Confirmed, dispatched, out for delivery, delivered — each update goes out on its own, so the ticket never opens.
Browse the catalogue and buy in the chat
Products, prices and stock from your store, presented as a catalogue the customer can add to a cart and check out without a browser tab.
Two-way WooCommerce sync
Products and stock flow in; orders and status flow back. The store stays the single source of truth, with no retyping.
Back-in-stock to the people who asked
A one-tap "tell me when it's back" becomes a targeted message the day it returns — a campaign with a waiting audience.
How it works
- 01
Connect WooCommerce
Link your store once. Products, variations, prices and stock sync into the in-chat catalogue.
- 02
Customers browse, buy and ask in the chat
The whole path — question, catalogue, cart, payment — happens in one WhatsApp conversation.
- 03
Orders and status sync back
An order placed in chat appears in WooCommerce like any other, and a status change there sends the customer an update.
- 04
Recovery and tracking fire on their own
Abandoned-cart nudges and shipping updates are automated, so the work is set up once and then runs.
Feature by feature, and what it changes
| Capability | What it changes for the business |
|---|---|
| In-chat cart recovery | The reminder is opened where an email is not, so more unfinished carts turn into orders. |
| Automatic tracking updates | The "where is it" ticket never opens because the answer arrived first. |
| Two-way WooCommerce sync | No retyping and no overselling — the store and the chat always agree. |
| Purchase history on the contact | Restock alerts and offers go to people who actually bought the thing, not the whole list. |
| Catalogue inside WhatsApp | The path to buy is one conversation, not a redirect the customer might not follow. |
| OMR card checkout and bank transfer | Local customers pay the way they expect, and card payments reconcile themselves. |
The shape of it
- ~45–60%estimate
- of abandoned carts recoverable via chat vs single-digit for email
- 2-way
- WooCommerce product and order sync
- Auto
- shipping status updates
- OMR
- card checkout in the chat
Proof
TODO: replace with real client quote — a store owner comparing WhatsApp cart recovery conversion against their previous email flow.
TODO: replace with real client quote — a support lead describing the drop in 'where is my order' messages after automatic tracking was switched on.
The quotes below are placeholders until real, attributable client quotes replace them. The logo wall is the delivery team's client history — see the note on it.
Our proud clients
Trusted by 40+ brands in Oman
Built by Fizmoh.cloud — the team that has delivered digital work for these organisations across Oman and the GCC.
