Industry · Tours, Safari & Musandam
Sell the last three seats on tomorrow's dhow while the enquiry is still warm
Live seat availability, deposits and automatic PDF vouchers on WhatsApp, for Musandam dhow cruises, desert camps and wadi trips, in the traveller's language.
Direct bookings, no OTA commission · deposits in the chat · vouchers issued automatically
What goes wrong today
Enquiries at 11pm go cold by morning
A traveller in another timezone asks about tomorrow's trip, and by the time your office opens they have booked with someone who replied.
Seats oversold or benches left empty
Without a live count, two staff sell the same seats, or a boat leaves half full because nobody knew there was room.
OTAs take 20–25% of the fare
The booking sites bring reach, but on a direct enquiry that a chat could close, their commission is pure margin lost.
What you can do with it
Enquiry → live seats → deposit → confirmed
The bot offers real availability for a date, holds the seats while the traveller decides, and confirms once the deposit is paid.
A PDF voucher with pickup point and time
The moment a booking is confirmed, the traveller gets a voucher — reference, pickup, what to bring — with nothing typed by hand.
Group and private-charter quotes
A guided thread collects group size, date and preferences and returns a quote, with a named agent for anything complex.
A weather or itinerary change to today's guests
One broadcast reaches everyone booked on tomorrow's tour — individually — when the plan has to shift.
Upsell a transfer or a second tour
After a booking, the bot offers an airport transfer or a wadi day, and takes payment for it in the same chat.
How it works
- 01
The traveller messages your number
From a Click-to-WhatsApp ad, a QR at the hotel desk or your website — in Arabic, English or another language.
- 02
The bot offers dates and live seats
Availability comes from your real seat counts, so nothing is offered that cannot actually be booked.
- 03
A deposit holds the seats
The traveller pays a deposit in OMR by card; the balance is a link for later or paid on the day.
- 04
Voucher sent, reminder the night before
The PDF voucher goes out on confirmation, and an automatic reminder with the pickup details lands the evening before.
Feature by feature, and what it changes
| Capability | What it changes for the business |
|---|---|
| Live seat availability | No overselling the dhow and no benches leaving empty because the count was guessed. |
| Deposit in the chat | The booking is real money before you commit a boat and a guide to it. |
| Automatic PDF vouchers | No manual document and no "what time is pickup?" the night before. |
| Direct booking on your number | The 20–25% an OTA would have taken stays with the operator. |
| Multilingual conversations | A traveller books in their own language, which is often the difference between a booking and a bounce. |
| Day-of broadcast to booked guests | A weather change reaches everyone on the trip at once, individually, without a call list. |
The shape of it
- 20–25%estimate
- typical OTA commission avoided on direct bookings
- Live
- seat counts per departure
- vouchers issued automatically on confirmation
- AR + EN
- and more languages on request
Proof
TODO: replace with real client quote — a Musandam operator describing filling last-minute dhow seats from evening WhatsApp enquiries.
TODO: replace with real client quote — a reservations manager describing the drop in pre-trip 'what time is pickup' messages after automatic vouchers.
The quotes below are placeholders until real, attributable client quotes replace them. The logo wall is the delivery team's client history — see the note on it.
Our proud clients
Trusted by 40+ brands in Oman
Built by Fizmoh.cloud — the team that has delivered digital work for these organisations across Oman and the GCC.
