Product · Broadcast & Marketing Campaigns
Send one message to thousands — and see who read it
Meta-approved template campaigns to your opted-in WhatsApp audience, sent individually and never as a group, with delivery and read receipts, segments and opt-out handling built in.
Consent tracked automatically · opt-outs honoured on their own
What goes wrong today
Email open rates keep falling
A promotion sent by email is filtered, buried or ignored, and you rarely find out which.
Broadcast groups leak every number
A WhatsApp group shows every customer's number to every other customer, and anyone can reply to the whole list. It is not a marketing channel.
No record of who agreed to be messaged
Campaigns go out with no log of who opted in, when or through what — which is the first thing anyone asks when a complaint is made.
What you can do with it
A promotion to the right segment
Send a new-arrival or offer campaign to a segment — past buyers of a category, a city, a tier — not the whole list.
Back-in-stock to people who asked
When an item returns, message only the customers who registered interest — a campaign that converts because it was wanted.
Booking and appointment reminders
Utility templates deliver reminders on a channel people actually read, cutting no-shows without a phone call.
Win back a quiet segment
Target customers who have not ordered in 90 days with a single, honest re-engagement message.
A library of pre-approved templates
Keep your reminders, receipts and offers as Meta-approved templates so a campaign is not held up waiting for review.
How it works
- 01
Build the audience
Filter your contacts by tags, purchase history, city or loyalty tier into a segment. Only opted-in contacts are eligible.
- 02
Choose or submit a template
Pick an approved template or submit a new one to Meta. The manager flags issues that cause rejection before you send.
- 03
Send individually
Every recipient gets a one-to-one message. No group, no shared thread, no exposed numbers.
- 04
Watch it land
See delivered and read counts as they come in. Replies open a 24-hour window; opt-outs are removed automatically.
Feature by feature, and what it changes
| Capability | What it changes for the business |
|---|---|
| One-to-one delivery | No customer sees another's number, and nobody can reply-all to your list. |
| Segments and audience filters | The offer reaches the people likely to want it, so your mute and block rates stay low. |
| Delivery and read receipts | You know what actually landed and what was read — numbers email cannot give you. |
| Consent log | Every opt-in and opt-out is recorded with its source and time, answerable in one screen. |
| Template manager | Rejections are caught in draft, not at send time when the campaign is already scheduled. |
| Automatic opt-out handling | "Stop" is honoured instantly and permanently, which protects your number's quality rating. |
The shape of it
- ~90–98%estimate
- typical WhatsApp message open rate
- ~20%estimate
- typical marketing email open rate, for comparison
- 1:1
- every broadcast sent individually
- 24h
- free reply window opened by every reply
Proof
TODO: replace with real client quote — a retailer comparing a WhatsApp drop campaign against the same message sent by email or Instagram Story.
TODO: replace with real client quote — an operator describing how the consent log helped when a customer complaint was raised.
The quotes below are placeholders until real, attributable client quotes replace them. The logo wall is the delivery team's client history — see the note on it.
Our proud clients
Trusted by 40+ brands in Oman
Built by Fizmoh.cloud — the team that has delivered digital work for these organisations across Oman and the GCC.
