Industry · Restaurants & Dining
Take orders and bookings on WhatsApp, send them straight to the kitchen
QR menus that open a chat, table reservations that check real availability, and orders that print in the kitchen — without a tablet per table or handing a third of every bill to a delivery app.
Your own number · no per-order commission on direct orders · Arabic and English menus
What goes wrong today
The phone rings through the dinner rush
Someone has to leave the floor to take a booking or a pickup order, right when every table needs attention.
Delivery apps take 25–30%
On a thin-margin plate, a third of the bill to an aggregator is the difference between a good night and a break-even one.
Bookings live in a paper diary
A double-booked 8pm, a no-show table nobody could refill, a reservation lost because the page was full — all invisible until service.
What you can do with it
QR on the table → order to the kitchen
The customer scans, the menu opens in WhatsApp, they order, and it arrives on the kitchen screen typed and timed — not shouted across a pass.
Reservations against real availability
The booking flow only offers tables that are actually free for that size and time, and can take a deposit to hold them.
Pickup and delivery on your own number
Direct orders for collection or your own drivers, paid by card in OMR or on arrival, with no aggregator commission.
"Where's my order?" answered by the bot
Status updates — preparing, ready, on the way — go out automatically so the kitchen line is not also a call centre.
Tonight's special to opted-in regulars
A broadcast to people who have dined with you before fills a quiet Tuesday faster than a post that 5% of followers see.
How it works
- 01
Put a QR on tables and receipts
One code per table or a single code for takeaway. Scanning opens WhatsApp — nothing to install.
- 02
The customer browses and orders in the chat
Menu with photos, prices and modifiers in Arabic or English, with the table number already attached.
- 03
The order routes to the kitchen
It lands on a kitchen screen or printer, grouped by course, with any allergy note the customer added.
- 04
Payment and follow-up
Pay by card in OMR or at the table. After the meal, an automatic message asks for feedback and invites them back.
Feature by feature, and what it changes
| Capability | What it changes for the business |
|---|---|
| Ordering on your own WhatsApp number | No aggregator commission on direct orders — the margin stays in the restaurant. |
| Kitchen order routing | Orders arrive typed, timed and grouped, so fewer are misheard and remade. |
| Live table availability | No double-booked 8pm and no reservation lost to a full page. |
| Table deposits | A held card or a small prepayment turns most no-show tables into kept ones. |
| Regulars segment | The Tuesday-night offer reaches people who actually come back, not a follower feed. |
| Bilingual menus and replies | Arabic and English diners both get a menu they can read and a bot they can talk to. |
The shape of it
- 25–30%estimate
- typical delivery-app commission avoided on direct orders
- 0
- tablets or apps for customers to install
- OMR
- in-chat card payment
- AR + EN
- menus and bot replies
Proof
TODO: replace with real client quote — a restaurant owner comparing the margin on a WhatsApp direct order against the same order through a delivery app.
TODO: replace with real client quote — a floor manager describing what kitchen order routing did to remakes during a Friday service.
The quotes below are placeholders until real, attributable client quotes replace them. The logo wall is the delivery team's client history — see the note on it.
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