Product · Visual Botflow Studio
Build the WhatsApp bot by dragging boxes, not writing code
A visual builder for WhatsApp conversation flows — buttons, questions, conditions, catalogue steps and handover — that understands Arabic and Gulf dialects and passes the customer to a human the moment it should.
No developer needed · test in the simulator before you publish
What goes wrong today
Every flow change needs a developer
Marketing wants to add a question or reword a button, and it becomes a ticket, a sprint and a deploy.
Keyword bots that miss the point
A bot that only matches exact words fails the moment a customer writes the way people actually write — especially in dialect.
Bots that trap the customer
The worst outcome is a customer stuck in a loop with no way to reach a person. It costs you the sale and the goodwill.
What you can do with it
Deflect the repeat questions
Hours, location, prices, delivery areas, booking policy — answered instantly, in Arabic or English, freeing staff for the conversations that need them.
Qualify a lead before a human sees it
Ask budget, area, size and timeline, write the answers onto the contact record, and route the qualified enquiry to the right team.
Book into live availability
A booking step offers real open slots, holds one while the customer confirms, and writes it to the calendar.
Show a catalogue and take the order
Drop in a catalogue step so customers browse products, add to a cart and check out without leaving the chat.
Hand over on demand
"Talk to a person" is always one tap away, and the conversation reaches the team inbox with everything the bot already collected.
How it works
- 01
Open the canvas
Start from a blank flow or one of the industry templates — dining, retail, clinics, tours, agencies.
- 02
Drag in the steps
Message, buttons, ask-a-question, condition, catalogue, booking, handover. Connect them into the path the conversation should take.
- 03
Test it in the simulator
Walk every branch in the interactive simulator — no number connected, no messages sent — and fix the dead ends before a customer finds them.
- 04
Publish — and keep editing
Changes go live in seconds, with no redeploy. Every version is kept, so a bad edit is one click to undo.
Feature by feature, and what it changes
| Capability | What it changes for the business |
|---|---|
| Drag-and-drop canvas | The person who owns the customer conversation can change it, without waiting on engineering. |
| Arabic & Gulf-dialect understanding | The bot replies in the language the customer wrote in and understands how people phrase things here. |
| Conditions and branching | One flow covers new vs returning, Arabic vs English, in-stock vs waitlist — instead of five near-copies. |
| Built-in simulator preview | Dead ends and wrong turns are caught in testing, not in production by a paying customer. |
| Guaranteed human handover | No customer is ever trapped, which protects both the sale and your number's quality rating. |
| Versioned flows | Experiment freely — every change is reversible and you can see what the flow looked like last week. |
The shape of it
- 0
- lines of code to build a flow
- 6+
- step types: message, buttons, ask, condition, catalogue, handover
- AR + EN
- understood, including Gulf dialects
- Seconds
- to publish a change — no redeploy
Proof
TODO: replace with real client quote — a marketer describing changing a live flow themselves during a campaign, without filing a developer ticket.
TODO: replace with real client quote — an operator describing what the guaranteed handover step changed about customer complaints.
The quotes below are placeholders until real, attributable client quotes replace them. The logo wall is the delivery team's client history — see the note on it.
Our proud clients
Trusted by 40+ brands in Oman
Built by Fizmoh.cloud — the team that has delivered digital work for these organisations across Oman and the GCC.
