Request a feature
Tell us what your team needs to accomplish and where the current workflow gets in the way.
Product Feedback Hub
Submit a Feature Request
Tell us what workflow your team is trying to achieve. Direct user proposals help us prioritize upcoming releases and bot builder capabilities.
Track Existing Feature Request
Already submitted a request? Check its evaluation progress and engineering notes.
Tips for submitting feature requests
Start with the task
Describe who needs the feature and the outcome they need. A concrete example helps more than a list of interface changes.
Explain the impact
Include how often the task occurs, the current workaround, and any channel or integration involved. Avoid including private customer records.
Send your proposal
Create a support ticket with Feature request in the subject. The team can ask follow-up questions there. Submission does not promise a release date.
