Fizmoh knowledgebase
Start with a channel, build a conversation flow, and bring your team into one workspace.
Overview & Details
Connect your business
Use your workspace channel settings to connect an approved business account. WhatsApp templates require Meta approval; free-form replies depend on the active messaging window.
WhatsApp setup overviewBuild and test a flow
Start with a welcome message, collect the information you need, and add a handoff. Test each choice in the simulator before publishing.
Explore the flow builderWork as a team
Assign conversations, leave private notes, and review the transcript before replying. A human handoff helps customers reach the right person.
Team inbox guideTroubleshoot a problem
Include the affected page, time, channel and steps to reproduce. Never share passwords, verification codes or API keys.
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