WooCommerce integration
Connect store events with customer conversations and follow-up workflows.
Overview & Details
Prepare the store connection
Use your workspace integration settings and the store's webhook configuration. Keep credentials private and confirm the destination and signing configuration before enabling events.
Choose useful events
Start with an order update or customer support workflow. Test with a controlled order before enabling broader automation, and avoid duplicate notifications.
Plan WhatsApp messages
Obtain the customer's opt-in and use an approved template when required. Review the developer documentation for supported endpoints and webhook details.
Read integration documentationExplore store workflows
See how shared support and commerce conversations fit into an online store.
E-commerce solutions