What goes wrong today
Test drive enquiries go unanswered after hours
Interest peaks in the evening, when the showroom is closed.
Service reminders sent by SMS are ignored
The customer misses the interval, and the workshop loses the booking.
Parts and status updates chased by phone
Customers call for updates that a message could have delivered.
How it works
- 01
Enquire
A bot captures model, budget and timing at any hour, and books a test drive into a real slot.
- 02
Service
Customers pick a service date from live availability, with a reminder before it.
- 03
Update
Job status, parts arrival and collection-ready messages go out from the workshop's inbox.
- 04
Return
Service intervals trigger a follow-up task, so the next booking is prompted rather than hoped for.
What you get
- Slot booking with live availability
- Automated reminders
- Multi-agent shared inbox
- Follow-up tasks on the contact record
- Broadcast campaigns for offers
Questions
Can customers book a service slot themselves?
Yes. Available times come from your calendar, the slot is held while they confirm, and the booking is recorded against their record.
Can we message customers about offers?
Only those who opted in. Consent is recorded and opt-outs are honoured automatically.
Does it handle both sales and aftersales?
Yes — conversations can be routed to different teams from the same number.